Sonar Holiday Period Support
Over the holiday period if you require any support please email firstname.lastname@example.org
Always give us the post code of the location (pharmacy or GP)
Your direct contact Tel number (Mobile if possible)
FOLLOWING LIST OF COMMON REQUESTS FOR SUPPORT
Make sure you quote the relevant code in the email subject and we will get back to you as soon as possible.
S1 - Adding a New store onto their existing Sonar account
Email email@example.com with your Sonar account details and address of the store you need added on.
S2 - Creating a new Sonar account
Email firstname.lastname@example.org with this request and we will email you a template that they need to fill out
S3 - Getting logged out when clicking on flu service/CPCS
Send us an email highlighting the issue and we will forward to the IT team to solve
S4 - Forgotten Password
Email email@example.com with your full name, user name (if you know it) email address you signed up with and the address of store you work in
S5 - CPCS/Flu Issue
Email firstname.lastname@example.org with a brief description of the issue you’re experiencing/ screenshots if applicable.
S6 - Other
Email email@example.com highlighting the issue.
Contact number: 0208 811 2307
(Please note this number will only be answered between office hours- including on Holidays 10am-4pm)